West Springfield | Springfield | Westfield | Helplines

Resources in West Springfield


CHD (Center for Human Development) - Safety Zone Emergency Shelter

246 Park Street
West Springfield, MA 01089
(413) 781-6556

Safety Zone Emergency Shelter provides 24-hour short-term shelter and after-care services for young people between the ages of 14 and 18 who have left home or are homeless.


West Springfield Housing Authority

37 Oxford Place
West Springfield, MA 01089
(413) 788-0988

Low income, special needs and elderly & disabled persons' housing, scattered site dwellings, family units, Section 8 vouchers, and Massachusetts Rental Vouchers.


West Springfield | Springfield | Westfield | Helplines


Resources in Springfield


Catholic Charities of Springfield

65 Elliot Street
Springfield, MA 01105
(413) 452-0813
Also on Facebook

Serves both single people and families. Rental Assistance/Housing Assistance-Prevention, Diversion and Rapid Rehousing, Utility Assistance/Fuel Assistance, Housing Counseling, Housing and other programs.


CHD (Center for Human Development)

Corporate office:
332 Birnie Avenue
Springfield, Massachusetts 01107
Toll Free: (800) CHD-HELP (243-4357)
Also on Facebook

Shelter Programs, Hotel/Motel Support, and Re-Housing.


Council of Churches of Western Massachusetts

235 Eastern Ave
Springfield, MA 01109

39 Oakland Street
Springfield, MA 01108
(413) 781-6104
Also on Facebook

May have financial support, emergency loans to pay a portion of grant, counseling, and referrals. The charity and its staff can help with utility companies and landlords to deal with unpaid energy bills or rent. The office is at 39 Oakland Street in Springfield.


Department of Housing and Community Development (DHCD)

(866) 584-0653

The Department of Housing and Community Development, through its community and business partners, provides affordable housing options, financial assistance, and other support to Massachusetts communities. They oversee different types of assistance and funding for consumers, businesses, and non-profit partners.
Find information about public housing, rental assistance programs, emergency housing, and other state resources to help you find safe and secure shelter.


Department of Transitional Assistance

243 Cottage Street
Springfield, MA 01104
(413) 858-1000
Also on Facebook

Homelessness programs are available through DCHD at 866-584-0653.


Friends of the Homeless

755 Worthington Street
Springfield, MA 01105
(413) 732-3069
Also on Facebook

Housing and Homeless Services, permanent housing and emergency shelter.


Greater Springfield Senior Services, Inc.

66 Industry Avenue, Suite 9
Springfield MA 01104
(413) 781-8800 Info & Referral Dept.
Also on Facebook

Keeps people who are age 60 and older and people who have disabilities at home safely and independently by providing assistance and access to a comprehensive range of services.


Open Pantry Community Services Inc.

287 State Street
Springfield, MA 01105
(413) 737-5354

Teen Parent Program (housing) and other programs.


Partners for Community

11 Hampden Street
Springfield, MA 01103
(413) 272-2200

Programs available: Day Care Vouchers, Fuel Assistance, Workforce Development and Scattered Site Family Shelter.


Springfield Housing Authority

Executive Offices:
60 Congress Street
Springfield MA 01101-1609
(413) 785-4500
Also on Facebook

The mission of the SHA is to promote adequate and affordable housing, suitable living environment free from discrimination, and to support healthy, drug-free communities both in and surrounding units.


Springfield Partners for Community Action

721 State Street, 2nd Floor
Springfield, MA 01109
(413) 263-6500
Also on Facebook

Eviction Clinic and mediation between tenant and landlord.


Springfield Rescue Mission

Emergency Shelter address:
148 Taylor Street
Springfield, MA 01108
(413) 732-0516
Also on Facebook

Business Office:
10 Mill Street
PO Box 9045
Springfield MA 01102
(413) 732-0808

Men's emergency shelter and other programs. Has some Christian-related programming.


Way Finders (formerly HAP Housing)

1780 Main Street
Springfield, MA 01103
(413) 233-1500; Toll-free (800) 332-9667

If you need a place to live right now, you're afraid of losing your home or apartment or you are seeking rental assistance, Way Finders is here to help.


YWCA of Western Massachusetts

1 Clough Street
Springfield, MA 01118
Toll-free: (800) 796-8711
(413) 733-7100 Intake (sign up for programs – may be a waitlist)
Also on Facebook

Programs offering shelter, support, and self-sufficiency for the women and girls who have experienced domestic violence, sexual assault, stalking or human trafficking.


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Resources in Westfield


Samaritan Inn Shelter

7 Free Street
Westfield, MA 01085
(413) 568-3122

Serves men and women.


Westfield Housing Authority

12 Alice Burke Way
Westfield, MA 01085
(413) 568-9283
Also on Facebook

Safe, decent and sanitary housing for low income families and elderly residents.


West Springfield | Springfield | Westfield | Helplines




211 Helpline

Dial 211 on your phone
Referrals to housing, shelter, utility assistance, and other programs


Heat Line

(800) 632-8175
Energy assistance services


Office of Attorney General

(617) 727-8400
Tenant rights/responsibilities


Massachusetts Commission Against Discrimination

(617) 727-3990
Discrimination in renting


Community Legal Aid

(413) 781-7814
For help with eviction, Section 8, foreclosure and more