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Updated 6/22/20

Novel Coronavirus - COVID 19 

Information & Resources


 What To Do - resources for identifying symptoms and limiting the spread of COVID-19
 Local Information
 - links to information from West Springfield, Massachusetts, and local hospitals 
 Health Organizations - links to information form the MA Department of Public Health, the CDC, and WHO 

UPDATE: Links to information regarding MA Reopening Plan have been added in the MA section of Local Information


What To Do

Get Tested MA

MA's revamped testing website, gathering important information on testing in one place, including: info on who should get a test, what to do if an individual receives a positive test, and details on the different types of tests available.

 Buoy Health’s Symptom Checker

An online resource for MA residents to check their symptoms and connect with the appropriate health care resource.
PLEASE NOTE: Buoy does not replace emergency medical care, but it may be used as a support for residents during the COVID-19 outbreak to connect them with appropriate health care resources if they display coronavirus symptoms.
Buoy Health’s online 24/7 tool is free for Massachusetts residents and uses current COVID-19 guidance from the CDC and Massachusetts Department of Public Health.

Stop the Spread of Germs

stop the spread of germs thumb

Detenga la Propagación de Gérmenes

Symptoms of Coronavirus

poster COVID19 symptoms

Social Distancing
Soc Dist Flyer GenAud

Distanciamiento Social

10 Tips for at home Quaratine
Use Cloth Face Coverings
DIY cloth face covering instructions
Coping with Stress and Fear
Coping Flyer HQP
What you need to know about Coronavirus

2019 ncov factsheet thumb 

Lo que necesita saber sobre la enfermedad del coronavirus

What to do if you are sick with Coronavirus

 sick with 2019 nCoV fact sheet thumb

Qué hacer si contrae la enfermedad del coronavirus

Talking to Children about COVID-19

02292020 NASP NASN COVID 19 parent handout


Guide to Helping Families Cope
 outbreak factsheet 1

Guía para ayudar a las familias a sobrellevar

Coronavirus (COVID-19) Fighting Products


Fighting Products FAQ

Novel Coronavirus Fighting Products List FAQ 031720



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Local Information

West Springfield | MassachusettsHospitals 


West Springfield

WS COVID-19 Information - Updates on West Springfield's response to the Coronavirus.

WS News Center - Updates from the Town of West Springfield

WSPS Coronavirus (COVID-19) Information / Resources

WSPS Community Reource Guide updated with changes due to COVID-19 

[Local Information] [Top of the page]



MA Reopening Plan


Reopening Phases
Reopening Phases 051820
Additional Information
Regarding Reopening


Get Tested MA - site gathering important info, including: info on who should get a test, what to do if you receive a positive test, and details on the different types of tests available.

MA COVID-19 Response Dashboard - MEMA developed this site which is continuously updated and captures information about current COVID 19 stats. 

MA Department of Public Health - Information on the Outbreak of Coronavirus Disease 2019 (COVID-19) - Updates on Massachusetts' response to the Coronavirus

Sign up for Massachusetts COVID-19 text alerts text COVIDMA to 888-777.

Call the informational and referral hotline, 211 - All calls are free and confidential. Interpreter services are available in multiple languages.

COVID-19 Test Site Locator - an interactive map with info about COVID-19 test sites in MA, including contact information, address, hours of operation, website link, type of site, insurance coverage, and other important information.

COVID-19 Public Resources Map - MEMA, with MA VOAD, developed this resource with the location of resources available to the public, such as food banks, houses of worship, and Project Bread site locations. Please note that this map is not inclusive of all resources.

COVID-19 Isolation and Recovery Sites - information on regional isolation and recovery sites located in hotels across the state, for individuals that are experiencing homeless or housing instability.

Network of Care MA - a directory of over 5,000 Mental Health programs and organizations across the Commonwealth, searchable by keyword and zip code.

FrontlineMA - The MA Attorney General's site with information on free/discounted meals, PPE access, testing, child care, housing, and ways support and send them messages. 

Employee Rights and Employer Obligations FAQ - Guidance for employers and employees from the Attorney General’s Fair Labor Division.

Information on Unemployment and Coronavirus - resources and guidance from the MA Department of Unemployment Assistance.

Información de desempleo de Massachusetts sobre el virus COVID-19 - Spanish language online, mobile-friendly, unemployment benefits application.

MA RMV - COVID-19 Information - info on the impact of COVID-19 on RMV services including details on the measures being taken at Service Centers and AAA offices. 

[Local Information] [Top of the page]


Baystate Medical Center | Mercy Hospital | Holyoke Medical Center | Noble Hospital | Cooley Dickinson Hospital


Baystate Medical Center

759 Chestnut Street
Springfield, MA 01199

COVID-19 Updates and Guidance

Visitor Policy - If you have a fever, respiratory symptoms or concerns about coronavirus disease 2019 (COVID-19) exposure, please do not visit the hospital. Instead, call for medical guidance. 

[Hospitals]  [Local Information]  [Top of the page] 


Mercy Hospital

271 Carew Street
Springfield, MA 01104

Coronavirus: What you need to know

Seek medical advice if you develop symptoms, and have been in close contact with a person known to have COVID-19 or if you live in or have recently been in an area with ongoing spread of COVID-19. Call your healthcare professional if you feel sick with fever, cough, or difficulty breathing, and have been in close contact with a person known to have COVID-19, or if you live in or have recently traveled from an area with ongoing spread of COVID-19. 

[Hospitals]  [Local Information]  [Top of the page]


Holyoke Medical Center

575 Beech Street
Holyoke, MA 01040

COVID-19 Informatin Update

Before you go to a doctor’s office or emergency department, call ahead and tell them about your symptoms, travel history, or potential COVID-19 exposure.

[Hospitals]  [Local Information]  [Top of the page]


Noble Hospital (Baystate Noble Hospital)

115 West Silver Street
Westfield, MA 01085

COVID-19 Updates and Guidance

Visitor Policy - If you have a fever, respiratory symptoms or concerns about coronavirus disease 2019 (COVID-19) exposure, please do not visit the hospital. Instead, call for medical guidance

[Hospitals]  [Local Information]  [Top of the page]


Cooley Dickinson Hospital

30 Locust Street
Northampton, MA 01060

Coronavirus Resources

Policy and Procedure changes

If you have only cold symptoms or a low grade fever, call your provider. Do not go to the Emergency Department and do not go to your provider’s office or a walk-in urgent care clinic.

At Cooley Dickinson, we have a triage call system in place that will address each person’s unique situation. Once we have your information, and if it meets the screening criteria, your provider will reach out to the Mass Department of Public Health (DPH) for guidance and  possible testing, but there is a shortage of test kits so currently DPH will test only those with the highest risk.

If you are sick enough to see a health care provider, call your provider’s office before going to their office. If you have been in close contact with someone who has laboratory-proven coronavirus, call before going to the provider’s office.

If you or someone you know is experiencing a medical emergency, call 9-1-1.

- See more at:


[Hospitals]  [Local Information]  [Top of the page]

Health Organizations

Massachusetts Department of Public Health (DPH) 

Coronavirus Overview -
About COVID-19 -
Today’s Current Cases in Massachusetts -
Preparation in Massachusetts -
Governor Baker's State of Emergency Declaration -


Centers for Disease Control & Prevention (CDC)

About Coronavirus Disease 2019 (COVID-19) -
Latest Updates -
Symptoms -
Protect Yourself and Your Family -
If You Are Sick or Caring for Someone
High Risk & Special Populations -
Travel Information -


World Health Organization (WHO)

Main Page for Coronavirus (COVID-19) Outbreak -
Updates, Information and More -
Global Situation Dashboard -


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